Electronic Billing Statements
Effective July 1, our Student Accounts will begin using electronic billing, E-bills, through our current payment plan provider, Cashnet. We would like to familiarize you with the process as we get prepared to roll this out to our students and families.
When an E-bill is sent, students and authorized payers receive an email notification that their statement is available. The email includes a link to self-service and Cashnet where the bill can be viewed, printed, and/or paid. Billing statements will look like the format of the printed bills we have previously sent. All the payment options are still available, including sending checks to us through the mail, and payment plan options, credit card and electronic payments through a checking or savings account.
Since many students have parents or other third-party payers pay bills on their behalf, it is VERY IMPORTANT that the student set up these authorized payers through the CASHNET system. Detailed instructions are available.
Electronic billing notifications are sent to the students at their Mount Union email address. It is the responsibility of the student to monitor this email account for important information from the University including electronic billing statement notifications. It will remain the responsibility of the student to ensure their amount due is paid on time. The electronic statement can also be printed by students for authorized payers who might not have access to email.
We hope that you find our electronic billing more convenient for your account needs. At Mount Union and many universities, the trend has been to perform many academic and financial transactions electronically, allowing the student access to their information at times convenient to them. Electronic billing provides our institution with a secure, cost-effective, time efficient, and environmentally-responsible solution.
Please email any questions regarding this process to firstname.lastname@example.org or call (800) 992-6182, extension 4137.