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Frequently Asked Questions

Do Mount Union students need to bring a computer to campus?
It is highly recommended, but not required for to students provide their own Laptop computer. This provides the student the maximum flexibility to complete and print assignments at their convenience.
 
Does it matter whether the computer is a MAC or PC?
No, it does not matter; Mount Union supports both types of computers. The type of computer should be whatever the student feels most comfortable using. The faculty and staff utilize both computer platforms.
 
Is it better to bring a laptop or a desktop to Mount Union?
For the majority of students, laptops are the preferred device and will allow greater mobility. Most of campus has wireless network coverage.
 
What are the minimum recommended standards for a computer brought to Mount Union?
It is not necessary to have a top-of-the line computer. However, for the best performance and efficiency from your computer, the IT Department has provided guidelines at www.mountunion.edu/hardware-standards.
 
Should any questions arise when considering what to purchase, please contact the I.T. Helpdesk at 330.829.8726.
 
Who can students contact if they have questions about their computer or any other technology questions they may have?
Questions should be directed to the I.T. Helpdesk, located the right of the Circulation Desk in KHIC (Library). The Helpdesk is available to answer questions about computers or other technology questions that students may have.
 
On Campus Phone: x4357 (HELP)
Off Campus Phone: 330.829.8726
Email: helpdesk@mountunion.edu
 
Does Mount Union provide each student a campus E-Mail address?
Yes, students will receive an xxxx@mountunion.edu address, these are hosted by Microsoft Office 365.
 
All students can access their account from the Mount Union home page by selecting "Current Students" link, then selecting "email" link located along the left hand side of the page.
 
Access is also available on Mobile Phones.
 
Are Mount Union students able to register for classes and view grades online?
Yes, each student is given an account in PowerCAMPUS Self-Service. This allows students to search and register for available classes, view end of semester grades, and develop an academic plan.
 
Does Mount Union provide anti-virus software for Student Computers?
Yes, It is required that students have anti-virus software, and as such I.T. provides Symantec Endpoint Protection for all students free of charge.
 
Does Mount Union provide students with personal file server space?
Yes, each student network account gives them access to space on our file server. This a private folder known colloquially as the “H” Drive, and any files saved to it may be accessed from any campus or personal computer.
 
I.T. recommends each student practice safe computing. Save files, projects, data, etc. in a more than one place.
 
Campus computers also have front USB ports that allow for use of a USB drive. These are able to be purchased online or many local stores.
 
Does Mount Union provide students personal web space to create a website?
Yes, students have a web folder on their H Drive named PUBLIC.WWW which allows them to create and publish a website.
 
Are computers and projectors made available in the classrooms?
Many classrooms on campus are Multimedia Classrooms, equipped with a large screen display, laptop hookups, and speakers. Many of these rooms also include a dedicated computer and document cameras.
 
What technology does Mount Union provide in the residence halls?
- 1 Cable port is available so that students may connect a television to the campus cable. Bringing a lengthy coax cable affords the student flexibility regarding the location of their television.
 
- 2 Ethernet (network) ports for connecting computers and game consoles to the campus network.
 
- Wireless Network (Unfortunately, Xboxes/PlayStations/Nintendo’s are unable to connect to the wireless network at this time and will need to plugged into an Ethernet port due to incompatibility with the type of security we use.)
 
-1 Phone line which is shared between roommates and will be made live upon request, voicemail is not provided.
 
Does Mount Union provide students access to campus computer labs?
We maintain many computer labs and with printers for when specialty software or printing is required. For campus printers, our Environmental Print Policy gives students free printing up to 500 Black and White pages per year.
 
Does Mount Union provide access to campus computer labs 24 hours a day?
Yes, there is a 24 hour study area in KHIC that is only accessible by using a Purple Plus ID card. Once in the 24 hour study area, there is a PC lab available for students in this space.
 
Are there fees to print in a campus computer lab?
Our Environmental Print Policy gives students a print credit of $50 per year, after this allowance additional credit may be added in $5 increments at the Business Office.
Black and White prints are $0.05/page.
Color prints are available in KHIC at $0.30/page.