Mike Dellosa '07
Major: Sport Business
Job Title: Dir. of Season Ticket Sales
Minor: Business Administration
Job Title: Director of Season Ticket Sales and Inside Sales
Hometown: Akron, OH
Employer: Arizona Diamondbacks
My current role with the D-backs is to oversee all new season ticket sales efforts for the team. I directly manage a group of eight Business Development Account Executives and also help run our Inside Sales department, which is our entry-level staff of 18 full-time Sales Consultants.
MY EXCEPTIONAL STORY
High Quality Programs
I knew in high school that I wanted to pursue a career in sports business, so when I began researching the best sports business schools in the area, it was a no brainer to attend Mount Union. Their program continually ranks among the best in the nation and had I not gone to Mount Union, I’m confident that I would not be where I am today.
In addition to the first class facilities, what I most enjoyed about my Mount Union education was the feeling that I was treated like a person and not a number. Because of the intimate class sizes and easy access to my professors and advisors, I felt valued and important. And when it came to my major, Dr. Jim Kadlecek did an outstanding job at providing the students with hands-on, real-world sports experience that gave me a huge leg-up to begin my career. In my role now, which requires me to help recruit and hire recent college graduates, very rarely do I find candidates more polished and prepared than those from Mount Union.
There were many great professors who helped guide me along the way, but perhaps the biggest influence to me throughout my time at Mount Union was the Sports Information Director, Mike De Matteis. He hired me to work in the SID office and was instrumental in teaching me some of the ins and outs of the professional sports industry. To this day he remains a mentor and friend.
Internships and Professional Experience
I was fortunate to take advantage of multiple internships and part-time positions that were presented to me by Dr. Kadlecek, including selling season tickets for the Cleveland Browns, interning for Buffy Filippell at TeamWork Online, interning in the public relations department of the Akron Rubber Ducks, and traveling with a group of students to intern at the National Sports Forum in Philadelphia. \These internships and part-time positions were absolutely vital when building my resume and helped me land multiple job offers in sports upon graduation.
I was an active member of the Sports Business Association and also worked for the Sports Information Department, which allowed me to attend many athletic events around campus and write game recaps and press releases for the Mount Union website.
I feel very fortunate to have received a liberal arts education. It allowed me to become a more well-rounded individual both in my personal and professional life. I’ve learned that if you can develop a genuine curiosity while in college and soak up as much information on as wide a range of topics as possible, it can only serve to benefit you down the road.
I make an effort to attend the annual Sports Sales Workshop which is hosted by Dr. Kadlecek and the Sports Business department. It’s a must for any students looking to learn more about revenue generation in sports while networking with some of the top talent in the sports industry. I also keep in close contact with other Sports Business majors from Mount Union who are now scattered across the country working for various teams and leagues.
The D-backs were recently the named the “Best Organization to Work for in Sports” by Forbes Magazine and it’s primarily because of the incredible workplace culture we’ve built here. Each day in the office, I’m surrounded by some of the most passionate, hard-working and creative people in the industry. What I also enjoy is being challenged to be innovative in my job every day to make sure the D-backs remain on the cutting edge of the ticketing industry. Trends in sports business can change very quickly so it’s important to try to stay one step ahead.
Brent Stehlik, a former boss of mine and Mount Union alum, once told me “Don’t succumb to the momentum of mediocrity.” I’ve been very lucky to learn from a number of great mentors and leaders in my career but that line from Brent has stuck with me and has kept me motivated through some of the twists and turns of working in sports.
I recently became a father and it seems most of my goals now are centered on providing the best life possible for my wife and two daughters. From a career standpoint, I’d like to continue to progress in pro sports and someday lead my own sales and service department.
In addition to the first class facilities, what I most enjoyed about my Mount Union education was the feeling that I was treated like a person and not a number.
- Favorite book?
- If I had to choose one, it would be the classic “How to Win Friends and Influence People” by Dale Carnegie. The book is nearly 100 years old now but its message is timeless. It’s a great read for anyone but especially for twenty-somethings looking to adjust to life after college.
- Favorite Quote?
- “If you are depressed, you are living in the past. If you are anxious, you are living in the future. If you are at peace, you are living in the present.” – Lao Tzu
- If you could try any job for on day, what would it be and why?
- President of the United States. One day would be just enough time to see and do some really interesting things while not screwing up the country too badly.
- What's your perfect sandwich?
- Double-Double Animal Style from In-N-Out
- Favorite all-time movie or TV Show?
- It's a toss-up between "The Office" and "Saturday Night Live".