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Mount Union Testing Blackboard Connect

January 25, 2013

The University of Mount Union is currently conducting a test of Blackboard Connect, its mass communication system that allows the institution to reach all members of the campus community with information during unforeseen events or emergencies within minutes. Members of the faculty, staff and student body will receive the test message between 11 a.m. and 12:30 p.m

Blackboard Connect has launched a RSS feed component that will allow the institution to seamlessly communicate emergency messages via the front page of the Mount Union website and digital signage located in the Hoover-Price Campus Center. In addition, the system also utilizes Facebook and Twitter as a means of disseminating emergency communication. Members of the campus community are urged to follow the University on Twitter and “like” Mount Union on Facebook to ensure that they are receiving timely and efficient communication. 

Prior to the test, members of the faculty, staff and student body should check to be certain that Mount Union has an accurate cell phone number on file for them.  Updates can be made by following the Cell Phone Update Instructions on iRaider.  The University asks that necessary updates be made by Friday, February 1. The procedure for updating information will require the individual to log in to Self-Service with his or her network user name and password.   

During this month’s test, faculty and staff members will receive the following:

  • An e-mail at their Mount Union account
  • A telephone call (or voice mail message) on their cell phone provided that the University has an updated cell phone number on file for them
  • A text message on their cell phone provided that the University has an updated cell phone number on file for them and they are opted in to text messaging
  • A telephone call (or voice mail message) on their office phone
  • A telephone call (or voice mail message) on their home phone

In addition, students will receive the following:

  • An e-mail at their Mount Union account
  • A telephone call (or voice mail message) on their cell phone provided that the University has an updated cell phone number on file for them
  • A text message on their cell phone provided that the University has an updated cell phone number on file for them and they are opted in to text messaging
  • A telephone call (or voice mail message) on their residence hall room phone if they live in campus housing
  • A telephone call (or voice mail message) on their home phone if they commute from home

These calls and messages will indicate that the alert is a test of the system.  Messages will also go out via social media and RSS feeds via the Mount Union website and digital signage.

The campus community is asked to keep in mind that text messaging is the most effective way for the University to contact them in the case of an emergency. Those who opted out of text messaging at any point during their time at Mount Union are encouraged to reconsider that decision. Instructions on how to opt back into the system can be found on iRaider.

Past tests of the system have proven to be successful. To ensure that the system continues to work properly and to give members of the campus community the opportunity to update information, the University plans to issue a test of Blackboard Connect each semester.

 

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