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Tuition Frequently Asked Questions

Below, you will find the answers to a variety of common questions related to tuition, fees, room, and board.

  1. What is the total cost to attend for the 2019-2020 Academic Year?

    The cost of tuition, fees, room, and board is $42,200. If not residing on campus, the cost is $31,700.

  2. Are books and supplies included in the direct cost?

    No. Your direct cost includes tuition, fees, room, and board (if living on campus). We estimate students spend about $1,100 on books per year.

  3. What payment plans are available if I cannot pay the entire amount at one time?

    We have a semester payment plan with payments due on July 31 for the fall semester and January 3 for the spring semester. We also have a monthly payment plan offered by one of our partner companies, HigherOne/CashNet, that allows monthly payments due on the 15th of each month. There is a non-refundable application fee of $35 per semester for this plan. See our Payment Checklist for more information.

  4. What is the Tuition Payment Agreement and why do we have to return it?

    The *Tuition Payment Agreement is the financial agreement and legal obligation between the student and the University. It is very important that we receive this form. The agreement needs to be signed (online) by the student and returned to the Office of Business Affairs by July 31. Failure to return the signed agreement will prohibit registration.

    *Requires access to Mount Union's student, faculty, and staff portal

  5. When will I receive my first bill?

    The Office of Business Affairs will send students an electronic billing statement mid-June for the fall semester. Payment is due by July 31. See our Payment Checklist for more information.

  6. What other important forms need to be turned in before the start of school?

    The student needs to complete the *Family Educational Rights and Privacy Act (FERPA) Authorization, which allows us to talk to any authorized party listed on the form about the tuition account and payment arrangements. The student also needs to sign the *Federal Title IV Authorization. This form allows us to use federal aid monies to pay for miscellaneous fees other than tuition and board and also allows us to hold any refunds on the student account if that is what is desired. All forms are completed online.

    *Requires access to Mount Union's student, faculty, and staff portal

  7. Can my parents/guardians check my balance?

    You can give your parents/guardians access to your account via the Self-Service portal. Click on My Profile, and Shared Access. There, you can invite the user. There are a number of options available to share, including but not limited to, tuition balance, financial aid, and grade reports. We also publish monthly statements to the student's Self-Service portal. We ask that you review these statements to verify that all the charges and aid are correct.

  8. Do you accept credit cards for payment?

    Yes. We do allow credit card payments. The University accepts VISA, MasterCard, and American Express for payments via the student portal and online or at the kiosk located at the Office of Business Affairs Cashier's Window. No credit card payments will be accepted at the Cashier's Window. For security purposes, payments are not accepted over the phone.

  9. Is there an additional charge to use a credit card?

    Yes. Students paying their tuition and associated fees, including room and board, with a credit card will be assessed a credit card convenience fee, which is currently 2.75% of the transaction amount. This convenience fee is paid directly from the card user to our third party processor, HigherOne/CashNET, and is used by credit card companies to cover expenses for reward programs and consumer incentives. The fee will appear as a separate transaction item on your credit card statement. The University of Mount Union does not receive any part of this fee.

  10. Why am I being charged a fee for using my credit card to pay the tuition bill?

    Credit card companies charge transactional fees to cover expenses for reward programs and consumer incentives. This convenience fee is paid directly from the card user to our third party processor, HigherOne/CashNET. The University of Mount Union does not receive any part of this fee.

  11. Do other Universities charge convenience fees for credit card payments?

    Yes. Many other private and public universities have been charging credit card convenience fees for quite some time.

  12. Will I be charged this fee if I sign up for the monthly payment plan?

    Yes. The plan will charge a convenience fee of 2.75% for each transaction amount for payments on the payment plan.

  13. Why is this fee not viewable on my student account?

    The convenience fee is assessed by our third party processor, not by the University of Mount Union, so it will not appear as a charge on your student account. It will, however, appear on your credit card statement.

  14. Is the convenience fee refundable?

    The 2.75% convenience fee is non-refundable, even if the payment to which it relates is canceled, refunded, credited, or charged back.

  15. How can I pay my student account and avoid the convenience fee?

    To avoid the convenience fee, a student can:

    • Make an online payment from a checking/savings account (ACH)
    • Pay by cash in person at the Office of Business Affairs Cashier’s Window
    • Pay by check or money order via mail or in person at the Cashier’s Window
  16. How can I check the account balance on the student account?

    Your student can give you access to their account via the Self-Service portal. All statements are sent electronically. We ask that you review these statements to verify that all the charges are correct.

  17. Why is the balance on my first statement so different from the balance we figured on the financial aid award letter?

    The first statement that you receive in June will show the actual charges that have been assessed to your student account as well as any aid that is expected. Some aid cannot be credited to the student account until the week before school begins. Most of this aid should show as anticipated aid on the billing statement. However, some aid, such as outside scholarships or aid still in process waiting on forms or approvals, may not show on the billing statement. This aid should appear on the August statement. If there is still anticipated aid on the September statement, you should contact the Office of Student Financial Aid to confirm there are no missing forms that would prohibit the aid from disbursing to the student account.

  18. What happens if I am unable to pay my bill for any reason?

    If you have not signed up for the monthly payment plan and do not pay your bill on time, a 1% late fee will be assessed to the account monthly after school begins. Also, the student account will be placed on hold. This will prohibit a student from viewing grades as well as registering for classes for the next semester. While the student account is on financial hold, no transcripts will be released until the balance on the account is paid in full.

  19. What if the student account is overpaid after all aid has been received?

    If the student account indicates a credit balance, a refund will be issued. Refunds will be issued as needed and are submitted to ECSI for processing. Refunds are disbursed by direct deposit or paper check. Every student will need to enroll in one of these options via the Self-Service portal at the beginning of each school year. If the enrollment information is not received, refunds will be sent in the form of a paper check and mailed to the home address on file.

  20. What are other services available at the Cashier’s Window of the Office of Business Affairs?

    Any student account questions can be answered by the staff in the Office of Business Affairs. Any billing that needs to be sent to receive outside scholarships are handled by the cashier.

  21. Where is the Office of Business Affairs/Cashier’s Window?

    The Cashier's Window is located on the second floor of Beeghly Hall. It is open Monday through Friday from 8:30 a.m. to 4:30 p.m.

  22. How can I access cash on campus?

    A Huntington Bank ATM is located in the Hoover-Price Campus Center. Mount Union’s Cashier’s Office is also open Monday through Friday from 8:30 a.m. to 4:30 p.m. on the second floor of Beeghly Hall. Personal checks may be cashed up to a limit of $50. If you have a personal check in excess of this amount, the cashier can make arrangements to cash your check with a local bank. Student paychecks will fall under this limit also. Cash will be given up to $50 while the remainder can be applied to the student's outstanding account. Local banks include Huntington Bank, Citizens Bank, Key Bank, and Chase Bank.

  23. How do I use my financial aid to purchase books at the University Store?

    If your Self-Service balance reflects a credit, you will be able to access funds for book purchases with the University Store. The store will have information available regarding your credit balance and will deduct the charges from your available credit balance.

  24. Why is my aid award amount not the same as the aid shown on my billing statement?

    The financial aid award letter is NOT the same as your billing statement. The award letter details your annual gift aid, loans, and work-study eligibility. You must complete loan processes if you wish to take advantage of the loans listed on your award letter. The billing statement shows your actual charges for one semester, less any financial aid that has been credited to your account, and is what you actually owe.

    There are a number of reasons why you may see a difference in your estimated cost on the financial aid award letter and your billing statement.

    • The Office of Student Financial Aid is awaiting requested documents from you.
    • You have not completed the required loan processes.
    • Direct loans posted to your account less a 1.062% fee and the Direct Parent PLUS loan posted less a 4.248% fee. These rates reset October 1 each year.
    • You are taking classes that incur additional course fees (ie:  lab fees, fingerprinting charges, etc).
    • Varying room and board options.
    • Work-study earnings do not apply to your tuition bill unless you complete a University Payroll Authorization with the Office of Business Affairs.