Consumer Information

This page has been created to fulfill the University of Mount Union’s compliance with the disclosure requirements under the Higher Education Act of 1965 (HEA), as amended by the Higher Education Opportunity Act of 2008 (HEOA). Below is a list of the disclosure requirements, and links to pages that contain the actual information or where to obtain the information.

  • Notice of Availability of Institutional and Financial Aid Information
  • Contact Information for Assistance in Obtaining Institutional or Financial Aid Information
  • General Institutional Information
  • Student Consumer Information (IPEDS)
  • NC-SARA
    • The University of Mount Union has been approved to participate in the National Council for State Authorization Reciprocity Agreements (NC-SARA). NC-SARA is a voluntary, regional approach to state oversight of post-secondary distance education.
    • The Ohio Department of Higher Education (ODHE) is responsible for responding to formal complaints against public, independent non-profit and proprietary institutions of higher education in Ohio. While the ODHE has limited authority over colleges and universities, and cannot offer legal advice or initiate civil court cases, the Chancellor's staff will review submitted complaints and work with student complainants and institutions. Website: https://nc-sara.org/agency/ohio-department-higher-education
  • Teacher Preparation Program Report
  • Student Financial Assistance
    • Assistance Available from Federal, State, Local, and Institutional Programs
    • Federal Student Financial Aid Penalties for Drug Law Violations
      • Student aid eligibility might be suspended if the offense occurred while you were receiving federal student aid (grants, loans, or work-study). When you complete the FAFSA, you will be asked whether you had a drug conviction for an offense that occurred while you were receiving federal student aid. If the answer is yes, you will be provided a worksheet to help you determine whether your conviction affects your eligibility for federal student aid.
      • If your eligibility for federal student aid has been suspended due to a drug conviction, you can regain eligibility early by successfully completing an approved drug rehabilitation program or by passing two unannounced drug tests administered by an approved drug rehabilitation program. If you regain eligibility during the award year, notify your financial aid counselor immediately so you can get any aid for which you are eligible.
      • If you are convicted of a drug-related offense after you submit the FAFSA, you might lose eligibility for federal student aid, and you might be liable for returning any financial aid you received during a period of ineligibility.
    • Student Loan Information
      • Initial Loan Counseling for Student Borrowers
      • Student Loan Code of Conduct
        • The University of Mount Union is committed to providing students and their families with the best information and processing alternatives available regarding student borrowing.  In support of this and to rule out any perceived or actual conflict of interest between University of Mount Union officers, employers or agents and private education loan lenders, University of Mount Union has adopted the following code of conduct:
          • The University of Mount Union does not participate in any revenue-sharing arrangements with any private lender.
          • The University of Mount Union does not permit any officer, employee or agent of the school who is employed in the financial aid office or is otherwise involved in the administration of education loans to accept any gifts of greater than a nominal value from any lender or servicer.
          • University of Mount Union does not permit any officer, employee or agent of the school who is employed in the financial aid office or is otherwise involved in the administration of education loans to accept any fee, payment, or other financial benefit (including a stock purchase option) from a lender or affiliate of a lender as compensation for any type of consulting arrangement or contract to provide services to a lender or on behalf of a lender relating education loans.
          • University of Mount Union does not permit any officer, employee or agent of the school who is employed in the financial aid office or is otherwise involved in the administration of education loans to accept anything of value from a lender, guarantor, or group of lenders and/or guarantors in exchange for service on an advisory board, commission or other group established by such a lender, guarantor group of lenders and/or guarantors.  The University of Mount Union does allow for the reasonable reimbursement of expenses associated with participation in such boards, commissions or groups by lenders or groups of lenders.
          • The University of Mount Union does not assign a private lender to any first-time borrower through financial aid packaging or any other means.
          • The University of Mount Union recognizes that a borrower has the right to choose any private lender from which to borrow to finance his/her education.  The University of Mount Union will not refuse to certify or otherwise deny or delay certification of a loan based on the borrower's selection of a private lender.
          • The University of Mount Union will not request or accept any offer of funds to be used for private education loans to students from any lender in exchange for providing the lender with a specified number or volume of Title IV loans, or a preferred lender arrangement for Title IV loans.
          • The University of Mount Union will not request or accept any assistance with call center or financial aid office staffing.
      • Exit Counseling for Student Borrowers
      • Preferred Lender Lists
      • Preferred Lender Arrangements
  • Health and Safety
  • Student Outcomes
    • Retention Rate
      • First to second-year retention rates of first-time bachelor’s degree-seeking undergraduates for Fall 2015: 78%
    • Graduation Rates and Transfer Out Rates (Student Right-to-Know Act)
      • Bachelor’s degree graduation rates of full-time, first-time, bachelor’s degree-seeking undergraduates within 4 years, 6 years, and 8 years: 2008 cohort
        • 8 year: 63%
        • 6 year: 63%
        • 4 year: 51%
      • Graduation rates of full-time, first-time, degree/certificate-seeking undergraduates within 150% of normal time to program completion, by gender and race/ethnicity and transfer out rate for 2010 cohort:
Overall Graduation Rates 
Total  59%
Men 49%
Women 73%
American Indian or Alaska Native  100%
Asian 100%
Black or African American 41%
Hispanic or Latino  57%
Native Hawaiian or Other Pacific Islander
White 61%
Two or more races 49%
Race/ethnicity unknown 58%
Nonresident alien  50%

*Graduation rates are based on the student's completion status as of August 31, 2016.*

      • Graduation Rates for Students Receiving Athletically Related Student Aid (Student Right-to-Know Act)
        • As an NCAA Division III College, the University of Mount Union does not offer athletic scholarships. The University of Mount Union offers need-based financial aid for students with demonstrated financial need. The University of Mount Union also offers merit-based aid for students with demonstrated strengths in academic performance. Additional financial aid information can be found at mountunion.edu/financial-aid.
      • Transfer-out Rates for Students Receiving Athletically Related Student Aid (Student Right-to-know Act)
        • As an NCAA Division III College, the University of Mount Union does not offer athletic scholarships. The University of Mount Union offers need-based financial aid for students with demonstrated financial need. The University of Mount Union also offers merit-based aid for students with demonstrated strengths in academic performance. Additional financial aid information can be found at mountunion.edu/financial-aid.
      • Job Placement for Graduates
      • Job Placement Rates for Graduates
      • Graduate and Professional Education Placement for Graduates
    • Intercollegiate Athletic Program Participation Rates and Financial Support Data (Equity in Athletics Disclosure Act)
    • Voter Registration
    • Formal and Informal Student Complaint Procedures Policy
      • Informal Complaint Procedures
        • It is the wish of the University to provide an education and services of high quality to its students and to provide fairness and equity in the application of policies and procedures. When a student has a complaint, the resolution should be sought through informal communication with the appropriate instructor, university dean, staff member, or representative who may be able to help rectify or clarify the situation before a formal written complaint is initiated. 
      • Formal Complaint Procedures
          • Please note: This Student Complaint Policy does not supersede specific policies and procedures for non-disciplinary academic matters or student conduct matters as described in Handbooks and Catalogues. This process is not intended for grievances regarding sex or gender conduct or violence described in Handbooks and Catalogues. A student who files a student complaint in error will be redirected to those who are better prepared to respond.
          • Lodging a Formal Student Complaint: A student who wishes to lodge a formal complaint with the University must complete and submit the formal complaint for to the appropriate Vice President. (See Administrative Levels for Student Complaints, below.) A complaint form is available in the Office of Academic Affairs and the Office of Student Affairs, as well as online in iRaider under the "Policies" tab.
          • Administrative Complaint Acknowledgement: Formal student complaints will be forwarded to the director or staff person most immediately responsible for the area to which the complaint pertains. The director of staff person will send a written acknowledgment to the student within five (5) working days of receiving the complaint indicating that (1) the formal complain has been received, (2) the nature of the complaint, and (3) the student will receive a written response after deliberation within (10) working days. Copies of the written student complaint and the acknowledgment letter will be sent to the vice president for that area. 
          • Administrative Deliberation and Response: If the director or staff person to whom the complaint is forwarded determines that the nature of the complaint is beyond his or her area of supervision or expertise, the next level administrator in the area would be consulted and may be requested to respond to the student. Administrative disposition of the complaint will generally consist of an investigation into the source of the complaint, previous efforts to resolve the issue, and any contingencies that will aid in deliberation and disposition of the problem. A copy of the deliberation process will be sent to the appropriate vice president. All formal student complaints will be forwarded upon resolution to the President's Office by each vice president where a log will be kept.
        Student Appeal Process: 
          Upon receiving a deliberation response to the written complaint, the student has the right to appeal to successive levels of administrators within the area. This appeal must be made in writing within five (5) days of receiving the response. In each case, the student will receive an acknowledgment of the complaint within five (5) working days and a deliberation response within ten (10) working days from the date of the acknowledgment letter.
        • Administrative Levels for Student Complaints: The appropriate vice president for student complaints will be as follows:
          • Vice president for academic affairs and dean of the university (Beeghly Hall)- academic, athletics, assessment, accreditation, institutional research, library, and registrar issues
          • Vice president for student affairs and dean of students (HPCC)- alcohol/drug issues, international student services, residence life, security, spiritual life, student activities, student conduct, student organizations, and student services
          • Vice president for business affairs (Beeghly Hall)- food services, bookstore, human resources, facilities, student payroll, student accounts, and information technology
          • Vice president for marketing (Beeghly Hall)- media issues, publications, public relations, social media, and website
          • Vice president for university advancement (Beeghly Hall)- alumni, call center, university events, fundraising

    The decision of the vice president regarding a formal student complaint will be final. If a student feels they did not receive satisfactory attention, they may also register the complaint with the Ohio Department of Higher Education. 

    This list was used in the 2009 NPEC Report, Information Required to Be Disclosed Under the Higher Education Act of 1965: Suggestions for Dissemination, which was prepared by Carol Fuller and Carlo Salerno of Coffey Consulting for the National Postsecondary Education Cooperative.