Students are encouraged to go to their Community Educator or Resident Director with any maintenance problems, roommate issues, or personal concerns that they may encounter. Those issues are then funneled through the office for proper resolution. With regard to maintenance issues, the Office of Residence Life acts as a liaison to the Physical Plant on behalf of the student by reporting and tracking all maintenance issues. With regard to roommate issues, only after speaking to appropriate residence hall staff will students be able to request a room change. Forms may be picked up at the Office of Residence Life but will require your Resident Director's signature.
After business hours, any student with an immediate residence life issue or concern may contact the Resident Director on Duty. Resident Director Duty schedules and phone numbers should be posted in your hall or house. If that person is not in their apartment, there will be a cell phone number that you may use to contact him/her.
RESIDENT DIRECTOR (RD)
The Resident Directors (RDs) are professional staff members who reside on campus in the residence halls. In most cases, they are working toward or possess master’s degrees in higher education administration or related fields preparing them for residence hall management and providing them an understanding of college student development. In addition to ensuring that the halls meet the physical needs of residential students, they provide programs and activities designed to enrich the total educational experience of Mount Union students. There is a resident director on call (RD on Duty) 24-hours a day. The RD on Duty is available to assist students with any residence hall emergencies or after-hour situations that may occur. The RD on Duty carries a cellular phone (330) 428-3500 to be accessible to students at all times.
ASSISTANT RESIDENT DIRECTOR (ARD)
The Assistant Resident Director is a member of the Student Affairs staff and reports to an Assistant Director of Residence Life or Resident Director. The Assistant Resident Director is an experienced member of the student staff assigned to live in a hall which does not have a Resident Director in residence in that hall. The (ARD) is responsible for the administration of a residential area of campus that houses up to 160 students, and the indirect supervision the student staff who reside in that area.
RESIDENT ASSISTANT (RA)
The Resident Assistant (RA) is a live-in student staff member of the Office of Residence Life. The RA is responsible for promoting a positive living and learning environment by advancing community, academic excellence, diversity awareness, wellness, and meaningful relationships.
The RA is responsible for assisting students individually and in groups. The primary role of the RA is to facilitate the creation of a positive environment on an assigned floor or house that supports students' academic and personal success. In order for this environment to develop, they must make significant connections with their residents, help residents know each other and connect residents to the resources and opportunities of the campus community. Some strategies for success will include maintaining individual and group contact, possessing a thorough knowledge of campus resources, and responding to community and individual concern.
ASSISTANT RESIDENT MANAGER (ARM)
The Assistant Resident Manager (ARM) is a live-in student staff member of the Office of Residence Life, responsible for promoting a positive living and learning environment by advancing community, academic excellence, diversity awareness, wellness, and meaningful relationships. The ARM is responsible for assisting students individually and in groups. The ARM’s primary role is to facilitate the creation of a positive environment within the apartment complex that supports students’ academic and personal success.