Below you will find a list of offices and resources on campus that are here to be of assistance during this period of reduced operations and the best time and means by which you can access them. Additionally, for more information with regard to the current status of operations and to reference previous memos that have been sent to the University community with regard to COVID-19, see the University’s website.
Campus Offices and Resources Updates
Offices and Resources
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Do I have a personal campus liaison for any questions I may have?
In the next week or so, all undergraduate students should be getting a call from a staff member at the University who will be contacting you to see how you are doing with this major transition and if there is anything we can do to help you finish the semester successfully. If they are unable to reach you by phone, they will follow up by email. They will be your person! The idea is that there are lots of resources on this campus, and we want to make sure you know how to access them even when you’re not physically here. We also want to provide you with at least one consistent go-to staff person with whom you can talk, in addition to your faculty members and advisor, who can answer your questions or connect you with the appropriate resources. If you are a graduate student and would like a personal liaison, you may contact Michelle Gaffney. We are all here for you!
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Academic Affairs
The Office of Academic Affairs located on the 2nd floor of Beeghly Hall is available for general academic questions and concerns and can be contacted at 330-823-2695 or academic@mountunion.edu. If you have questions about a specific course, please contact your instructor.
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Alcohol, Drug, and Wellness Education
Summer hours are limited. For an appointment with the director of alcohol, drug, and wellness education, contact Kelleen Weber directly at weberkj@mountunion.edu. More information about this office can be found here.
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Athletics
Student-athletes are encouraged to contact their coaches directly with any questions or concerns. The Gulling Training Center is closed until further notice.
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AVI Dining Services
B&B CafeThe B & B is now open Monday through Friday from 8 a.m. until 2 p.m. This is a cashless operation so students must either put money on their Purple Plu$ Card, which they can use as a declining balance or use personal credit or debit cards to purchase food. For students using their Purple Plu$ cards, you may either order in person or via the GET App on your phone or online via the GET website. To access the GET App to set up your account and make a deposit on your card or for ordering from B&B, go online here or to the App Store on your phone. Walk-in and phone orders will also be accepted. Phone orders can be placed by calling (330) 823-2991 (ext. 2991 if calling from a campus phone).Kresge Commons
The Kresge Dining Room will be open only periodically this summer for camps and conferences. Full-service dining options will be available for all students once the Fall semester commences. For information about full-service or block meal plan options for the Fall, go here.KHIC Café
The KHIC Café will be closed over the summer and resume operations with the start of classes in the Fall. -
Business Affairs
The Office of Business Affairs, located on the 2nd floor of Beeghly Hall, will be open from 8 am to 4 pm. You may also contact them via email at billing@mountunion.edu or phone at 330-823-6554.
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Campus Security
Available 24/7 via cell phone at 330-428-1344. For additional information about safety and security on campus, go here.
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Center for Global Education
The Center for Global Education will continue to support students considering studying abroad. You can also reach the staff directly using the contact information below.
- Jennifer Hall, Director of the Center for Global Education, (330) 829-6644
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Center for Student Success
Academic Support is offered by the Center for Student Success (CSS), including individual coaching, advising, and other individual appointments as requested over the summer. Students who would like assistance or support with their academics may email the Center at studentsuccess@mountunion.edu or contact Jody Bryan, CSS coordinator, at 330-823-8685.
Tutoring Programs
Students can schedule live online tutoring (synchronous) or self-paced support (asynchronous). Create your login (if you haven’t already), review availability, and schedule your sessions at MyWCO.com/Mount. Step-by-step instructions will be available as you schedule and again in confirmation emails of scheduled appointments. Please note the login account for tutoring is separate from your DWOC account. You’ll need to create a separate account for each service.
Student Accessibility Services
For information about student accessibility services, visit their website or contact Ross Miltner, director of student accessibility services, at 330-823-7372 or miltnero@mountunion.edu.
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Counseling Services
Summer Hours: Monday - Friday 8 am to 4 pm
Both in-person and virtual sessions are available. To make an appointment email counselingservices@mountunion.edu or call 330-823-2886.The aim of counseling at Mount Union is to provide free and confidential services to enrolled students; to assist you in becoming socially and emotionally healthy. Counseling is a partnership meant to help students find solutions and possibilities in life. In the Office of Counseling Services, state-licensed counselors help students move toward life goals while teaching the coping skills needed for the future.
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Dewald Chapel | Office of the Chaplain
There will be no formal worship services for the summer. Access to the 24-hour prayer and meditation spaces in the Chapel remain available with use of your Purple Plu$ card. The Interfaith Prayer Space, which, in addition to providing a space for interfaith prayer and meditation, has a dedicated space for Muslim prayer, as well as a kitchens for Halal and Kosher cooking; access is available by request.
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Digital, Written, and Oral Communication (DWOC)
The DWOC Studio will continue to support students throughout the summer through online consultations for both graduate and undergraduate students.
Learn more and schedule your consultation on the DWOC Studio website. If you click the Make an Appointment button, you will be walked through the steps to schedule your online appointments. If you have questions about how online consultations work, please contact the director at dwocs@mountunion.edu.
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Dean of Students’ Office | Student Affairs
For general non-academic student questions or concerns, all of the areas within the Office of Student Affairs can be reached by calling 330-823-2243 or emailing student_affairs@mountunion.edu. Your question will then be directed to the appropriate person.
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Gorman Athletic Training Center
The Gorman Athletic Training Facility is closed at this time. The athletic training staff is still available and happy to assist you; student-athletes who have questions or concerns should reach out to their team contact or Kelly Gaughan, Head Athletic Trainer
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Health Center
Open Monday – Friday from 8 am to noon
Located at the Aultman Alliance Community Hospital Professional Building at 270 E. State St., Suite 200
Call 330-596-7995 for appointments.The Health Center is not currently seeing walk-in patients so calling ahead to make an appointment is currently required when visiting the Health Center. At this time, the Health Center is utilizing telehealth for most illnesses but an in-person office visit with the PA or the doctor can be arranged if needed.
For health-related needs outside of office hours, WellNow Urgent Care (formerly HomeTown) at 1939 W. State Street is also an option. They are open weekdays 8 am to 7 pm and weekends 9 am to 5 pm. They can be reached at 330-238-4455.
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Hoover-Price Campus Center
Open Monday - Friday from 8 am to 5 pm. The Information Desk/University Switchboard can be reached at 800-992-6682.
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Human Resources | Payroll
If you need to complete paperwork (tax forms, etc.) to work on campus or have questions regarding your timecard or a paycheck, the Office of Payroll is located in the basement of Beeghly Hall and will be open from 8 am to 4 pm weekdays. You can contact them via email at payroll@mountunion.edu or at 330-823-6565.
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Huston-Brumbaugh Nature Center
Located six miles south of Mount Union’s campus at 16146 Daniel Street, NE in Minerva, Ohio.
The Nature Center Trails are open daily for hiking from dawn to dusk. The Visitor’s Center and Bird Observatory (including restroom facilities) are open in the summer Tuesday through Friday from 9 am to 4 pm and Saturday and Sunday from 1 to 5 pm. For more information about the trails, amenities, and abundant program offerings, visit their website here.
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Information Technology
The Office of Information Technology can be reached at 330-823-2854. The IT Helpdesk can be reached at 330-829-8726 or via email at helpdesk@mountunion.edu. The Helpdesk is open Monday - Friday 7 am to 5pm.
If you are enrolled in a summer course and are having issues with Brightspace (D2L), support is available 24/7 by calling 877-325-7778. You may also use the following D2L links to quickly access 24/7 support:
• Submit a request
• Start a chatFor more information or answers to other IT related questions, visit their site on iRaider.
For information related specifically to bringing your own device and purchasing specifications, visit this page.
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Integrative Core (IC)
For help on all IC related issues, or to talk with or meet virtually with someone in the Office of the Integrative Core, students should email icore@mountunion.edu or call (330) 829-8229.
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Library
The Library will be open Monday - Friday from 8 am to 5 pm but the 24- hour space on the 1st and 2nd floors will remain available. For answers to many of your library-related questions, you are encouraged to use the UMU LibAnswers tool which includes FAQs, an online question submission form, and a LibChat tool which allows you to chat with library staff during business hours.
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McPherson Academic and Athletic Complex (the MAAC)
Summer Hours are as follows:
Monday – Friday from 6 am to 7 pm Saturday from 9 am to 4 pm
Sunday from 11 am to 4 pmPlease note the MAAC will be closed on May 30 & 31 and July 3 & 4
The pool is closed for the summer and will reopen in the Fall.
For more information about the MAAC and the COVID-19 guidelines which are in place to help protect those while visiting the MAAC, go here. -
Mathematics Learning Center
The Mathematics Learning Center is committed to delivering the highest quality of assistance to students enrolled in math and math-related courses at Mount Union. Mathematics tutoring will be using the MyWCO.com online tutoring software detailed in the tutoring section of this email, so please reference that. For questions about this tutoring or help utilizing resources, reach out to Doug Henry, Math Lab Coordinator, at (330) 829-6643 or mlc@mountunion.edu.
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Physical Plant, Housekeeping, and the Mail Center
Physical Plant
For those students (graduate and undergraduate) living on campus, maintenance requests or work orders can be submitted online here. For maintenance emergencies, call 330-823-7365 Monday through Friday between 7 am and 4:30 pm or Campus Security at 330-428-1344 for all after-hour or weekend emergencies.Mail Center
Graduate Students living in campus housing will have their mail delivered to their apartment mailbox. Package notification will be sent via email to students with directions as to where and when they may be picked up.For undergraduate students, first class mail will be forwarded home unless students notify the Mail Center that they are staying in Alliance and want their mail delivered to their Campus Mailbox in the Hoover Price Campus Center. Package notification will continue to be via email with directions as to where and when they may be picked up.
For individual questions about mail or packages call 330-829-6654 or email powersti@mountunion.edu.
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Raider’s Cove
Raiders’ Cove, our campus food pantry, will remain available for students who are in need of groceries or hygiene kits/products over the summer by request. Arrangements to pick-up items of need can be made via email at raiderscove@mountunion.edu.
Additionally, the State of Ohio, as a result of the impact that COVID-19 has had on the economy, has made it easier for college students to apply for SNAP (Supplemental Nutrition Assistance Program). If you have an expected family contribution (EFC) of $0 on your most recent FAFSA, OR if you are eligible for work study, even if you are not participating, you may be eligible for $234 per month or more on SNAP! To learn more and apply for funds to buy groceries, visit benefits.ohio.gov. The Office of Student Financial Services can help you with this application and provide you with the necessary documentation to apply. Contact for finaid@mountunion.edu for assistance in applying for these benefits.
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Registrar
The Office of the Registrar is available for registration, scheduling, academic record changes, enrollment verifications, official and unofficial transcripts and grade reports, transient course approvals, and graduation verifications, etc. as usual over the summer. To request any of these records, or for any other questions regarding the many services provided by this office, email registrar@mountunion.edu or call 330-823-6018.
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Regula Center
To find out information about ways in which you can volunteer in the greater Alliance community either in-person or remotely or for information about how to register to vote locally or obtain an absentee ballot from your hometown before the next election, visit the Regula Center website.
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Residence Life
Office Hours: Monday - Friday from 8 am to 4 pm in the Hoover-Price Campus Center or via email at reslife@mountunion.edu or phone at 330- 823-7288.
For Emergencies – please contact the Resident Director (RD) on Duty at 330-428-1344.You can view housing options for both Graduate Housing and Undergraduate Housing on our website.
At this time, we have limited availability for graduate housing as we begin the 2021-2022 academic year. If you are interested, please reach out to reslife@mountunion.edu.
For undergraduate housing, contact the Office of Residence Life at 330- 823-7288 or reslife@mountunion.edu. There will be a room change lottery in June for students that have already signed up for housing but wish to make a change to either their housing or their meal plan selection. Watch your email for more information.
To access your housing profile, go to MyHousing.
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Student Involvement and Leadership
For information about how to get involved on campus, start a new student organization, join Student Senate, or for information about fraternity and sorority life on campus, contact the Office of Student Involvement & Leadership at 330-823-2885.
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Student Financial Aid
The Office of Student Financial Aid is located in the lower level of the Gartner Welcome Center. To schedule an appointment or speak with a representative, please email finaid@mountunion.edu or call 330-823-2674. More information about applying for financial aid, completing your FAFSA, verification, answers to financial aid FAQs, scholarships and grants, loans, etc. can be found here.
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University Store
The University Store, located in the Hoover Price Campus Center, is open Monday through Friday from 9 am to 4 pm. For more information on the University Store, visit shop.mountunion.edu or call 330-823-2085.
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Written and Oral Communication (WOC) Portfolio
For details regarding WOC Portfolio FAQs and due dates, students should consult the WOC Portfolio webpage. For complete instructions on building and submitting the WOC Portfolio, students should consult the Second Year WOC Portfolio D2L course. Students who need to build Capstone Portfolios should consult the IC Capstone ePortfolio D2L course.
if you have any questions, please contact Amy Laubscher Milnes, associate director, Integrative Core at (330) 829-8229 or email icore@mountunion.edu.
Whether you are submitting for the first time or resubmitting, the process is the same:
- Go to D2L and self-enroll in the "Second Year WOC Portfolio" submission course. If you're resubmitting, you don't have to register for the submission course again;
- You can access the support materials, instructions, cover letter guide, templates for the forms, and the portfolio dropbox in the D2L course;
- You can call the Integrative Core Program Office at (330) 829-8229 or email icore@mountunion.edu if you have questions, would like help choosing appropriate materials to use for your WOC Portfolio, or need help building and submitting your WOC portfolio;
- You can also make an online appointment at the DWOC Studio for help revising essays or presentations, as well as for help building and submitting your WOC Portfolio;
- If you're resubmitting, you should build a new portfolio. The process is the same, but you'll need to rewrite your cover letter and complete new forms (statement of authenticity and informed consent).
Recording Presentations Off Campus
You may record (or re-record) your presentations at home or other off campus location on your phone or other camera. Please make sure you appear on camera. Also, do your best to get your visual aid into the recording, but if you cannot, save your visual aid as a PDF and include it in your portfolio. Finally, you do not need audience members for your presentation.
If Only Resubmitting One Part
If you're only resubmitting one part (e.g., Written), please indicate that in your revised cover letter. You'll only need to resubmit the part you failed.
The consequences of not submitting or failing are serious: A non-submission is considered a FAILING portfolio, and failing one or both parts of the WOC Portfolio means that you'll have to resubmit or be enrolled in the WOC class(es).
If you've already submitted and failed and you fail again, you'll have to take either WOC 200 or 201 (or both) in summer or fall 2020. Passing the WOC Portfolio is both a graduation requirement and a prerequisite for enrolling in a Capstone (CAP 400).
The WOC Portfolio is a "second-year" proficiency. This means that you should submit material that demonstrates what's expected from a second-year student. So, the best choice is to submit material you created as a second-year student or revised during your second year.