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Campus Offices and Resources Updates

Below you will find a list of offices and resources on campus that are here to be of assistance during this period of reduced operations and the best time and means by which you can access them. Additionally, for more information with regard to the current status of operations and to reference previous memos that have been sent to the University community with regard to COVID-19, see the University’s website.

Offices and Resources

  1. Do I have a personal campus liaison for any questions I may have?

    In the next week or so, all undergraduate students should be getting a call from a staff member at the University who will be contacting you to see how you are doing with this major transition and if there is anything we can do to help you finish the semester successfully. If they are unable to reach you by phone, they will follow up by email. They will beyourperson! The idea is that there are lots of resources on this campus, and we want to make sure you know how to access them even when you’re not physically here. We also want to provide you with at least one consistent go-to staff person with whom you can talk, in addition to your faculty members and advisor, who can answer your questions or connect you with the appropriate resources. If you are a graduate student and would like a personal liaison, you may contact Michelle Gaffney. We are all here for you! 

  2. Academic Affairs

    The Office of Academic Affairs remains available and can be contacted at (330) 823-2695 or for general academic questions and concerns. If you have questions about a specific course, please contact your instructor. Other academic affairs offices and services are outlined in this email, so please contact them directly with questions or for support.

  3. Alcohol, Drug, and Wellness Education

    Although face-to-face meetings are not currently available, the office can be reached by phone at (330) 829-6660 or email at to address any questions or concerns. Those students with regular standing appointments may contact Kelleen Weber to arrange to meet via phone or computer.

  4. Athletics

    Student-athletes are encouraged to contact their coaches directly with any questions or concerns. The Gulling Training Center is closed until further notice.

  5. AVI Dining Services

    The Kresge Commons will be open for members of the campus community who are either on a dining plan or who wish to purchase a meal to come in and go through the line, but as a result of Ohio Governor Mike DeWine's recent decision to close all restaurants until further notice, you will not be able to eat in the dining hall. Meals may be picked up for carry-out.

    The Kresge Commons will be open for dining from 11:30 a.m. to 1:30 p.m. (brunch) and 5 to 6:30 p.m. (dinner). Breakfast grab-and-go options will be available daily for students to take back to their rooms for the next morning.

    B&B Cafe
    The B & B is now open Monday through Friday from 8 a.m. until 2 p.m. for carryout only. For contactless payment, you can place and pay for your orders by using the GET app. Walk-in and phone orders will also be accepted. Phone orders can be placed by calling (330) 823-2991 (ext. 2991 if calling from a campus phone). All forms of payment will be accepted for walk-in and phone orders.
  6. Business Affairs

    The Office of Business Affairs in Beeghly Hall will be open with staff available from 8 a.m. to 5 p.m. Monday through Friday. Please feel free to contact us via phone at (330) 823-6572 or email at

  7. Campus Security

    The Office of Campus Security remains available 24/7 at (330) 428-1344.

  8. Center for Global Education

    The Center for Global Education will continue to support students considering studying abroad. You can also reach the staff directly using the contact information below.

    • Jake Graff, Center for Global Education Coordinator, (330) 829-8113
    • Doug Granger, Assistant Director of the Center for Global Education, (330) 823-3864 
  9. Center for Student Success
    The Center for Student Success continues to provide individual coaching, advising, and other individual appointments during this time. While staff members will continue to reach out to students to offer support as a result of referrals, midterm grades, or Starfish flags, students can also reach out to staff via email or phone (see details below) or by calling Jody Bryan, CSS Coordinator, at (330) 823-8685.
    • Jesse Cunion, Assistant Dean for Student Success, (330) 823-6051 – Starfish, academic integrity, general academic support and success coaching
    • Sara Fugett, Director of Career Development, (330) 829-8211 – Internship and job search assistance, interview preparation (including mock interviews), resume reviews, graduate school planning, and career planning/selection
    • Brian Hopkins, Director of First Year Initiatives, (330) 829-4907 – First-year and new student programs, Raider Guides, Exceptional Beginnings
    • Tammi Kohl Kennedy, Director of Academic Support, (330) 823-3146 – Tutoring, Raiders Rise, students on probation, other academic support programs
    • Ross Miltner, Director of Student Accessibility Services, (330) 823-7372 – Student accessibility services and accommodations
    • Marci Muckleroy, Assistant Director of the Center for Student Success, (330) 829-8752 – Transfer student advising, search for a major, sophomore initiatives

    Tutoring Programs

    As the University transitions to non-face-to-face instruction, students can receive all tutoring online at beginning Wednesday, March 18. Students can schedule live online tutoring (synchronous) or self-paced support (asynchronous). Create your login (if you haven’t already), review availability, and schedule your sessions at Step-by-step instructions will be available as you schedule and again in confirmation emails of scheduled appointments. Please note the login account for tutoring is separate from your DWOC account. You’ll need to create a separate account for each service.

    Student Accessibility Services

    Students who receive academic accommodations through the Office of Student Accessibility Services (SAS) remain registered with this office and can continue to work with SAS remotely. Faculty have been contacted about testing accommodations as we’ve transitioned to the online or remote environment. Most other services of SAS are available, and if students have questions about these services, they can contact Ross Miltner directly using the contact information provided.

  10. Counseling Services

    Staff from the Office of Counseling Services remain available to meet your needs through e-therapy sessions. Already established clients can make arrangements directly through their current counselor to schedule or confirm appointments. Anyone else wanting to set up an appointment may contact counseling services at (330) 823-2886 or

  11. Dewald Chapel | Office of the Chaplain

    Access to the 24-hour prayer and meditation spaces in the chapel and at the meditation and prayer house on Simpson Street remain available with use of your Purple Plus Card. There will be no formal worship services or group gatherings until further notice. The University Chaplain, Rev. Kyle Woodrow, is available for prayer, spiritual guidance, counseling, and consultation by phone or electronic means. Please reach out for an appointment at or (330) 829-8717. 

  12. Digital, Written, and Oral Communication (DWOC)

    The DWOC Studio will continue to support students and already offers online consultations for both graduate and undergraduate students. Learn more and schedule your consultation on the DWOC Studio website. If you click the Make an Appointment button, you will be walked through steps to schedule your online appointment. If you have questions about how online consultations can work for your (or your students if you are a faculty member), please contact the director at

  13. Dean of Students’ Office | Student Affairs

    For general non-academic student questions or concerns, all of the areas within the Office of Student Affairs can be reached by calling (330) 823-2243 or emailing Your question will be directed to the appropriate person.

  14. Gorman Athletic Training Center

    The Gorman Athletic Training Facility is closed at this time. The athletic training staff is still available and happy to assist you; student-athletes who have questions or concerns should reach out to their team contact or Kelly Gaughan, Head Athletic Trainer

  15. Health Center

    While the Health Center remains open, with the reduced number of students on campus and the increased need for medical personnel serving other patients at the hospital, the hours will be 10 a.m. to 3 p.m. with the doctor or PA on site between 11 a.m. and 1 p.m. on Mondays, Tuesdays, and Thursday only. We ask that you please call (330) 596-7995 before going over for pre-screening purposes. Additionally, students visiting the Health Center should be aware that access to the office is available only through the front door of the Professional Building during this time. Please note, you will be screened at the door so you should allow some extra time if you are trying to get there for an appointment.

    Walk-in clinics are available in the Alliance area for any illness, but students should call first as hours may differ from those posted on their websites.

    Hometown of Alliance
    1939 W. State St.
    (330) 238-4455

    Alliance Family Health Center
    1401 S. Arch
    (330) 596-7581

    The Aultman Alliance Community Hospital Emergency Room is also an option for those in emergency situations.

  16. Hoover-Price Campus Center

    The Hoover-Price Campus Center will be open from 11 a.m. to 7 p.m.

  17. Human Resources | Payroll

    The Office of Human Resources staff can be contacted via phone at (330) 829-6560, email at, or by contacting individual staff members directly. Faculty and staff are reminded that they may also utilize resources available through Impact Solutions, the University’s employee assistance program. If you have questions specifically with regard to ADP, timecards, etc., contact payroll staff directly via phone at (330) 823-6565 or email at

  18. Huston-Brumbaugh Nature Center

    The Huston-Brumbaugh Nature Center has canceled all indoor activities. The Visitor’s Center is also closed during this time. Outdoor programs are not canceled but may be limited in size. Be sure to register for these events via phone or email. The nature trails will also remain open from dawn to dusk. For further information, please reach the Nature Center staff at (330) 823-7487 or

  19. Information Technology

    The Office of Information Technology can be reached at (330) 823-2854. The IT Helpdesk can be reached at ext. 4357 or direct at (330) 829-8726. The IT Helpdesk can also be emailed at Hours for the IT Helpdesk are Monday through Friday, 8 a.m. to 5 p.m. During weekends, IT staff will check and respond to email and voicemail messages. Brightspace (D2L) support is available 24/7 by calling (877) 325-7778.

    The Kolenbrander-Harter Information Center is closed, but faculty and staff needing support for remote learning can access the HelpDesk through the south entrance of the building with the use of their Purple Plus Cards.

    Use these D2L links to quickly access 24/7 support.

    For additional resources, please visit the Faculty and Staff page on iRaider.

  20. Integrative Core (IC)

    For help on all IC related issues, or to talk with or meet virtually with someone in the Office of the Integrative Core, students should email or call (330) 829-8229.

  21. Library

    Visit the reference desk from 9 a.m. - 4 p.m. Monday through Friday for in-person assistance.

    Get virtual help using UMU Answers.

    Text us at (330) 355-8545 during reference desk service hours.

  22. McPherson Academic and Athletic Complex (the MAAC)
    The MAAC has reopened with restrictions based on the Responsible RestartOhio Plan, Monday through Friday from 6 a.m. until 7 p.m., Saturday from 9 a.m. until 4 p.m., and Sunday from 11 a.m. until 4 p.m. The MAAC will be closed Saturday, July 4 through Sunday, July 5.
    Please note that the capacity will be 55 occupants in the MAAC for faculty, staff, and students and the pool will remain closed during this time. View the MAAC hours here as well.
  23. Mathematics Learning Center

    The Mathematics Learning Center is committed to delivering the highest quality of assistance to students enrolled in math and math-related courses at Mount Union. Mathematics tutoring will be using the online tutoring software detailed in the tutoring section of this email, so please reference that. For questions about this tutoring or help utilizing resources, reach out to Doug Henry, Math Lab Coordinator, at (330) 829-6643 or

  24. Physical Plant, Housekeeping, and the Mail Center

    The Physical Plant staff will continue to ensure the upkeep and smooth operation of our campus. Housekeeping will be working, in particular, on areas of campus where more people are working and living as well as focusing on facility issues that require more frequent sanitization – specifically door handles, restroom facilities, and residence halls. 

    The Mail Center will continue to sort and deliver mail to all offices on campus as well as student mailboxes. If you have questions about mail delivery or package pick-up, please contact Tina Powers.

    Any needs you have related to any of these areas may be directed to (330) 823-7365 during the hours of 7 a.m. to 4:30 p.m.

  25. Raider’s Cove

    Raider’s Cove, our campus food pantry, remains available for students who are in need of groceries or hygiene kits/products during this time. Arrangements to pick-up, or have delivered, food or hygiene kits can be made via email at

  26. Registrar

    All essential services of the Office of the University Registrar remain available, including official and unofficial transcripts, grade reports, registration, scheduling, academic record changes, enrollment verifications, graduation verifications, and reporting services. To request any of these records, or for other questions regarding any of these services, please contact the office at

  27. Regula Center

    In light of the postponement of election day in the State of Ohio, you may want to request an absentee ballot. You can do so by visiting the Regula Center webpage.

    Learn about ways to volunteer remotely

  28. Residence Life

    The University intends to have its residence halls, apartments, townhouses, small houses, and fraternity and sorority houses open to students for the fall. Our reopening will be done with great care and concern, and in accordance with necessary safety protocols, to ensure the health and well-being of our community members.

  29. Student Involvement and Leadership

    All face-to-face student organization events, activities, and meetings are canceled until further notice. While face-to-face and in-person meetings, events, and activities are not permitted, they can be conducted in a virtual space. For more information on how to engage your student organization or to participate in virtual programming, please contact the Office of Student Involvement and Leadership at (330) 823-2885 or by email at or visit Student Organizations at Mount Union D2L. For fraternity and sorority life (FSL) questions, including FSL housing, please contact

  30. Student Financial Aid

    The Office of Student Financial Aid will be available from 8 a.m. to 5 p.m. via phone and virtual appointments. To schedule an appointment or speak with a representative, please email or call (330) 823-2674.

  31. University Store
    The University Store is now open and has updated its in-store hours to Monday through Friday from 10 a.m. until 3 p,m. Curbside pick-up is available on Fridays from 11 a.m. until 1 p.m.
    For more information on the University Store, visit
  32. Written and Oral Communication (WOC) Portfolio

    WOC Portfolios are still due by May 13, 2020 at 4 p.m.

    For details regarding WOC Portfolio FAQs and due dates, students should consult the WOC Portfolio webpage. For complete instructions on building and submitting the WOC Portfolio, students should consult the Second Year WOC Portfolio D2L course. Students who need to build Capstone Portfolios should consult the IC Capstone ePortfolio D2L course.

    if you have any questions, please contact Amy Laubscher Milnes, associate director, Integrative Core at (330) 829-8229 or email

    Whether you are submitting for the first time or resubmitting, the process is the same:

    • Go to D2L and self-enroll in the "Second Year WOC Portfolio" submission course. If you're resubmitting, you don't have to register for the submission course again;
    • You can access the support materials, instructions, cover letter guide, templates for the forms, and the portfolio dropbox in the D2L course;
    • You can call the Integrative Core Program Office at (330) 829-8229 or email if you have questions, would like help choosing appropriate materials to use for your WOC Portfolio, or need help building and submitting your WOC portfolio;
    • You can also make an  online appointment at the DWOC Studio for help revising essays or presentations, as well as for help building and submitting your WOC Portfolio;
    • If you're resubmitting, you should build a new portfolio. The process is the same, but you'll need to rewrite your cover letter and complete new forms (statement of authenticity and informed consent). 


    Recording Presentations Off Campus

    You may record (or re-record) your presentations at home or other off campus location on your phone or other camera. Please make sure you appear on camera. Also, do your best to get your visual aid into the recording, but if you cannot, save your visual aid as a PDF and include it in your portfolio. Finally, you do not need audience members for your presentation.


    If Only Resubmitting One Part

    If you're only resubmitting one part (e.g., Written), please indicate that in your revised cover letter. You'll only need to resubmit the part you failed.


    The consequences of not submitting or failing are serious: A non-submission is considered a FAILING portfolio, and failing one or both parts of the WOC Portfolio means that you'll have to resubmit or be enrolled in the WOC class(es). 

    If you've already submitted and failed and you fail again, you'll have to take either WOC 200 or 201 (or both) in summer or fall 2020. Passing the WOC Portfolio is both a graduation requirement and a prerequisite for enrolling in a Capstone (CAP 400). 

    The WOC Portfolio is a "second-year" proficiency. This means that you should submit material that demonstrates what's expected from a second-year student. So, the best choice is to submit material you created as a second-year student or revised during your second year.